Privacy Policy
Last Updated: November 21, 2024
CinePulse, a legal entity established in the United States, along with its group companies listed herein, is committed to protecting your privacy.
This Privacy Policy (the “Policy”) describes our practices regarding the collection, use, and safeguarding of information through our digital platforms, including:
• Websites operated by us, including https://cinepulse.io (collectively, the “Websites”);
• Our social media platforms (“Social Media Pages”);
• Communications, including emails or messages referencing this Policy; and
• Products and services we provide, such as downloadable software, applications, and online systems, including support tools (collectively, the “Services”).
By utilizing the Services, you agree to this Privacy Policy.
Scope of Data Collection and Processing
Cinepulse acts as either:
• Controller: Determining the purposes and means of processing personal data; or
• Processor: Managing data solely based on the instructions of the controller.
This Policy also explains your rights regarding your personal data, including how to access, modify, or delete it.
Types of Personal Data Collected
The information we collect depends on your interactions with our Services and may include:
• Contact Information: Name, email, mailing address, phone number, and company details.
• Billing Data: Payment details, such as credit/debit card information and billing addresses.
• Feedback and Support Details: Information you provide during support or feedback interactions.
• Unique Identifiers: Usernames, passwords, and data collected through cookies or similar technologies.
We collect personal data directly from you, through automated systems (e.g., cookies), and from third-party sources like social media or marketing partners.
Purpose of Data Usage
CinePulse and its service providers utilize your data for the following purposes:
1. Delivering requested Services and addressing inquiries or concerns.
2. Managing user accounts, providing customer support, and processing transactions.
3. Communicating essential updates or notices related to the Services.
4. Personalizing your experience, including presenting tailored products or offers.
5. Conducting data analysis to enhance our Services and identify usage trends.
6. Sending promotional communications (with your consent or when legally permissible).
We process data based on contractual necessity, legal obligations, and legitimate business interests. In some cases, your consent may be required.
Disclosure of Information
We may share your personal data in the following instances:
• Affiliated Companies: To facilitate or improve the Services.
• Service Providers: To enable hosting, analytics, payment processing, and related functions.
• Public Platforms: Any content shared on public forums or social media becomes publicly accessible.
• Legal and Regulatory Entities: To comply with laws or protect our rights.
• Corporate Transactions: In cases of mergers, reorganizations, or similar events.
Further details can be provided upon request.
Retention and Security of Data
Personal data is retained only as long as necessary for its intended purpose or to comply with legal requirements. Typically, contractual data is retained for up to 10 years.
We employ technical and organizational measures to protect personal data against unauthorized access, alteration, or loss. Despite these measures, no security system is completely foolproof.
Your Rights
Depending on applicable laws, you may have the following rights:
• Access: Obtain confirmation of whether your data is being processed and request access to it.
• Rectification: Correct inaccuracies or complete missing information.
• Erasure: Request deletion of personal data under specific circumstances.
• Restriction: Limit the processing of your data in certain situations.
• Portability: Receive a copy of your data in a structured, machine-readable format.
• Objection: Oppose specific data processing, such as for marketing.
• Withdraw Consent: Revoke previously granted permissions.
• Complaint Submission: File a complaint with your local data protection authority.
Please provide sufficient information when exercising these rights to enable us to verify and process your request.
Cookies and Tracking Technologies
We use cookies and similar tools to improve the functionality and experience of our Services. Please refer to our Cookie Policy for further details.
Children’s Data
Our Services are not intended for individuals under the age of 16, and we do not knowingly collect data from minors.
International Data Transfers
Your personal data may be transferred to and stored in countries outside your place of residence, including regions with different data protection standards. We employ safeguards, such as standard contractual clauses, to ensure compliance with applicable regulations.
Changes to This Policy
This Privacy Policy may be revised periodically. The “Last Updated” date indicates the most recent changes. Continued use of the Services constitutes acceptance of the updated Policy.
Contact Information
If you have questions about this Policy or how your data is handled, please contact us at info@cinepulse.io